Privacy Policy
Last update: 10.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through Hanse Capstead (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want to help you make informed decisions about how your Personal Data is used and processed. That's why we created this website. We use various methods to provide you with clear information about Personal Data handling.
If we determine that you need specific details, we'll share that information at the right time.
We're happy to answer your questions and provide any clarifications about data protection limitations under applicable law. You can reach us by email at: info@hanse-capstead.com
Your personal data will be used solely for the purposes outlined in the Policy.
We process your Personal Data for various purposes, including providing website access, connecting you with third-party trading platforms (the 'Services'), improving site functionality, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To use important tools that protect your rights regarding Personal Data:
To help you exercise your rights, we have dedicated resources available. Contact us anytime to request information about your personal data. We can modify or delete it, stop using it for specific purposes or general purposes, transfer it to you or a third party, and accommodate your requests.
Protect Your Personal Data:
While we cannot guarantee absolute security of your Personal Data, we are committed to using advanced methods and techniques to protect it.
Our Privacy and Security Policy provides complete details.
1. The Scope?
This policy outlines the types of Personal Data the Company collects from individuals and how it processes, shares, secures, and manages that information.
This Policy applies to information related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or identified through a combination of information we possess or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including management, structuring, and storage.
Our services are intended for general audiences and are not designed for use by anyone under 18 years old. We do not knowingly collect information from persons under 18 or permit them to use our services. If we become aware of any information collected from children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
If you access our service and channels or visit our website, we collect your Personal Data. We may request your Personal Data in certain cases. In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving information from our third-party partners.
There is no requirement for you to disclose personal information to the company, and there are no consequences for not doing so.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply personal data, we may be unable to offer our services or allow access to the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following information about you:
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and language used), software crash logs, browser type, and device information. This data is not considered private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you voluntarily provide when you connect with a third-party online trading platform through Us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Personal Data Processing
Your Personal Data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a legal foundation. The legal grounds that allow the Company to process your Personal Data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may process your data to pursue legitimate interests, such as improving Our Services or defending legal claims.
- Processing is required to comply with legal obligations.
Contact us via email for more details about the processing required to protect our legitimate interests.
Below is a list of the reasons and legal bases we may use your personal data for.
Scope
Legal Basis
We may request your personal information to share with third-party companies if you ask us to help you access digital trading services.
If you request this, we will collect the necessary Personal Data to forward to third-party providers.
You have consented to the processing of your Personal Data for one or more of the specified reasons.
2. To answer your requests, questions or concerns
We need your Personal Data to help address any questions or concerns you may have about our Services.
The Company or a third party has a legitimate interest in processing this information.
3. To meet legal obligations or administrative, judicial, or regulatory requirements, Personal Data is processed as necessary to comply with applicable law.
To meet legal requirements, processing is necessary.
4. To enhance Our Services, Personal Data may be used by us to improve Our Services. This includes, among other things, crash reports and malfunction data we collect in relation to the Services.
The Company or a third party may need to process their legitimate interests.
5. To prevent fraud and misuse of our services
The Company or a third party has a legitimate interest requiring the processing of personal data.
6. To perform and manage actions aligned with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar activities.
The Company or a third party's legitimate interests require processing of personal data.
7. To conduct analysis, such as statistical analysis
To make decisions on various matters, we use different analytical techniques, including statistical methods.
The Company or a third party's legitimate interests require processing of this information.
To protect our assets, rights, and interests—as well as those of third parties—we process Personal Data to establish and defend legal claims in accordance with applicable laws, regulations, and agreements.
We may process your Personal Data to safeguard our rights, interests, and assets, or those of third parties, in compliance with all applicable laws, regulations, agreements, and related terms or policies.
The Company or a third party's legitimate interests require processing of personal data.
6. Transferring Your Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, to support our operations and analyze user experiences. We may also IP address information with these partners.
You can request that we share your Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to those platforms. Please note that their use of your information is governed by their own privacy policies, and your data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to help us enhance and improve our products and services.
If required to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may share your Personal Data with potential investors, buyers, lenders, or other companies within our group in connection with business transactions, including asset transfers, sales, mergers, restructuring, consolidation, or bankruptcy proceedings affecting the Company or any entity within our group.
7. Third-Party Cookies and Services
Third-party services, such as advertisers and analytics providers, may use cookies and similar technologies on our website.
Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing behavior, enhance your user experience, remember your settings, and personalize the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies, which are temporary and deleted when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. Persistent cookies help us recognize returning users and allow you to return to the website more easily.
Types of Cookies:
They may be used by us according to their purpose:
The type of cookie
Cookies are essential
Scope
These cookies are necessary to access the features you've requested and navigate our website. We use them to deliver the information, products, and services you've asked for.
They enable your device to download and stream data, allowing you to navigate the website, use its features, and return to previously visited pages.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you remain logged in to the site. These are automatically erased when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognize you each time you visit our site and to save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm that you are logged in to the site. They are erased once you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and improve your experience on our site, as well as to analyze how our website is being used.
Additional Information
Cookies store anonymous data that is not linked to any identifiable person. Some cookies are removed when you close your browser, while others remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain website functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company retains your Personal Data as long as necessary to fulfill the processing purpose outlined in this Policy, or for longer periods as required by applicable law, regulations, and orders.
We share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review retained Personal Data to confirm it is no longer necessary.
9. Transfers of personal information to third-party countries or international organizations
Your personal information may be transferred to other countries—that is, your personal data may be transmitted to a third country (a country other than where you reside) or to international organizations. The Company takes all necessary steps to protect your Personal Data and ensure that users can exercise their rights and access effective legal remedies.
These protections apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in accordance with the standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can review the EU Commission–approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please send an email to info@wealthwaydigital.uk for details.
10. Security of Personal Data
We have implemented appropriate organizational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
While we take security seriously, we cannot guarantee error-free protection of your Personal Data. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data, including those arising from transmission errors, unauthorized third-party access, or circumstances beyond our control.
We may be required by law or other obligations beyond our control to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control how third parties secure your Personal Data.
Internet transmission of Personal Data cannot be completely secure. The Company cannot guarantee the security of Personal Data you transmit to us over the internet.
11. Hyperlinks to Third-Party Websites
Links to third-party websites and applications are provided on our website. These external services are not operated by the Company, and we are not responsible for how they collect or process your Personal Data. This Policy does not apply to third-party sites or apps.
Before accessing or using any third-party website or application, we recommend reviewing their privacy policies. We also advise you to carefully consider what Personal Data you share with them.
12. Policy Modifications
When visiting any third-party websites or apps, we recommend that you review their privacy policies before accessing or using them. We also suggest being cautious about sharing any Personal Data with them.
13. Your Rights Regarding Personal Information
You are entitled to request us to verify the accuracy of Personal Data being collected about you, to rectify any inaccuracies, and to delete all Personal Data no longer required by us. You may also restrict the scope and types of personal data processing.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you are able to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If the request could harm the rights or freedoms of another person, the Company may refuse to comply with the request or limit its response.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You may demand that any inaccurate or incomplete Personal Data concerning you be rectified, taking into account the purpose of processing.
Right to erasure
The following conditions apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) you withdraw consent and there is no legal basis for processing; (c) you object at any time to processing of Personal Data based on legitimate interests pursued by us or by a third party; (d) Personal Data are unlawfully processed; or (e) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfill a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing.
If you request that Personal Data be restricted, it may only be retained if you give consent or to establish, exercise, or defend legal rights, or to protect the rights of another individual, or for a reason of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by an automated system and is based on consent or a contract to which you are a party, you have the right to review your Personal Data provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. Your right to erasure is not affected by exercising your right to data portability. The right to data portability does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes objections to profiling based solely on legitimate interests. If the Company establishes compelling legitimate grounds for processing, we cannot continue processing unless we can demonstrate that they outweigh your rights, freedoms, or interests, or the establishment, exercise, or defense of legal rights.
Regarding direct marketing, you have the right at any time to object to processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for us to process Personal Data about you at any time. This will not affect the lawfulness of processing that was based on your consent before withdrawal.
You are entitled to lodge a complaint with the supervisory authority in your jurisdiction.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding Personal Data processing within the European Union.
European Union and Member State laws may limit your rights regarding Personal Data concerning you, as detailed in this section 13.
We will provide the requested information regarding your rights under section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension and provide reasons within one month of receiving your request.
Unless contrary to section 13 of the applicable law, the information you request pursuant to your rights under section 13 will be provided free of charge. If your request is unjustified or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about the identity of the person submitting your request, the Company may ask for additional information to verify your identity.